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INTEGRATION · SAMENWERKEN

Microsoft 365

Sign in with Microsoft, planning in Outlook, tasks in To Do and a shared inbox that creates tickets automatically.

Two-way

What this integration does

  • Sign in with Microsoft (Entra ID)
  • Puts scheduled appointments in the employee’s Outlook calendar
  • Two-way sync of personal tasks with Microsoft To Do
  • Reads the shared inbox and automatically creates service tickets or ticket replies
  • Sends outgoing email through Microsoft 365

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